BECOME A DIGI@HOME DIGITAL CHAMPION

Digital technology is part of everyday life—but for many people, navigating the online world can feel confusing or overwhelming. Digi@Home helps bridge this gap by offering friendly, patient, one-to-one support in people’s homes.

We are recruiting Digital Champions to support people who are unable to visit one of our DIGI Hubs within the Stroud or Tewkesbury area to help with tasks like setting up devices, joining video calls, using NHS online services, avoiding scams, and accessing online shopping.

You do not need to be a tech expert—kindness, patience and a willingness to listen matter most.

Key Responsibilities

·        Provide friendly, supportive digital help at home or in community settings.

·        Assist with essential digital skills such as using smartphones, tablets and computers; accessing emails, apps, video calls and online services; and understanding basic cybersecurity.

·        Follow Digi@Home safeguarding, data protection and volunteer policies.

·        Attend volunteer training and keep up to date with digital safety guidance.

·        Communicate clearly with the Digi@Home Coordinator regarding visits and support provided.

·        Encourage confidence and independence in learners.

Skills & Qualities

·        Patience, empathy and a supportive attitude

·        Basic digital skills (full training provided)

·        Clear communication

·        Reliability and confidentiality

Time Commitment

Flexible—usually 1–2 hours per week.

Training & Support Provided

·        Induction and safeguarding training

·        Digi@Home digital skills training pack

·        Ongoing guidance from staff

·        Optional peer support sessions

Benefits of Volunteering

·        Reduce digital exclusion in your community

·        Gain experience supporting older adults

·        Build skills and confidence

·        Be part of a friendly, supportive project

·        We reimburse travel expenses