Stonehouse Shop Volunteer

Stonehouse Shop Volunteer

Organisation role · Flexible hours
6 Barnard Parade, 30 Bath Rd, Stonehouse GL10 2JA, UK
Older peopleWellbeingHealth
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Longfield Hospice
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Be a part of a dynamic team working within our shops and undertake a wide range of activities.

Detailed description

As a volunteer, you could be undertaking a wide variety of activities in the shop, or alternatively, working in a specific area as mentioned below.

Shop Volunteer Tasks:

·       To undertake any agreed tasks directed by your Managers.

·       To work as arranged with the manager/deputy.

·       To report back on given tasks to the shop management.

·       To inform the Shop Management of any planned absence or sickness.

·       To undertake further training as appropriate for role, and organisation.

·       To report any Health and Safety issues to the manager.

·       To work on the till (as appropriate)with a high degree of accuracy.

·       To handle donations and stock using discretion and be aware of any manual handling issues.

·       Bring any risks or potential risks to the attention of the management team.

·       To give polite and efficient customer service for all customers.

What do we look for in volunteers?

·       Sensitive to the needs of others and be able to carry out duties in a calm and efficient manner.

·       Able to deal with problem solving and ‘think on their feet’.

·       Honest.

·       Able to work as part of a team.

·       Discreet and maintain confidentiality.

·       A good listener.

·       An ambassador for Longfield and be able to direct potential users of our services to the relevant person.

·       Able to know when to withdraw and involve the manager.

·       Flexible.

·       Able to work with tills and other tools essential to the job role.

·       Reliable.

·       Fit to carry out the role. 

What training is provided?

  • Initial Introduction to Longfield training
  • Individual Shop induction
  • Gift Aid Training
  • As a volunteer you will have access to a range of education facilities and training opportunities to help and support you.

We are looking for volunteers who are able to commitment to coming in on a regular basis. This can be flexible around your availability and can discuss this further on application.

What we will provide to volunteers

🤝 Extra support

Getting there

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About Longfield Hospice

Longfield is a community hospice charity, in a beautiful setting near Stroud. We believe that everyone touched by a life-limiting illness in Gloucestershire should benefit from free hospice care. We support people to live well after diagnosis through a range of well being services for them and their loved ones and, when the time comes, we provide hospice at home care, enabling them to have the choice of dying in the comfort of their own home.