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Gloucestershire Carers Hub

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About

We pride ourselves on providing a person centred approach to any Carer who registers or is referred to us. Our experienced and friendly local team are here for you to ensure you have the support, ...

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Telephone befriender

Organisation role · 1–2 hrs/month
From home
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Gloucestershire Carers Hub
#55580
Scan me or visit www.govolunteerglos.org/o/Gloucestershire-Carers-Hub/opportunities/Telephone-befriender/55580 to join

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Summary

The telephone befriending services allows volunteers to befriend carers. The calls can have a positive impact on the health and wellbeing of the carer.

Detailed description

The telephone befriending services allows volunteers to be phone contact with carers. The calls can have a positive impact on the health and wellbeing of the carer and sometimes could be the only contact they have outside of the house. These calls are regular and allow the carer to have a chat and social interaction with the volunteer. There is no script or specific structure to the calls. This position is from home and can be flexible around which times work best for both the volunteer and carer. Basic notes of what was spoken about need to be kept and then sent to the volunteer coordinator. 

The ideal person for this role:  

  • Clear spoken communication skills 
  • Excellent manner and people skills 
  • Confidence in communicating in person 
  • Pleasant and welcoming manner 
  • Be comfortable making a call
  • Being able to use your own initiative but be able to ask for help when you need it
  • Good timekeeping skills 
  • Ability to maintain confidentiality 

Our volunteering roles are flexible and fit around your schedule. Ideally the Training Course Locality Support Volunteer would be able to make a regular commitment to the role on a monthly basis, covering courses when available to do so.  

 

We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments. 

 

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Benefits of volunteering: 

  • A chance to learn new skills and an opportunity to meet like-minded people 
  • Training and personal development opportunities 
  • A useful steppingstone into potential future employment 
  • Routine and structure 
  • Improved health and wellbeing 
  • Developing useful connections and building good relationships with people in your local community 
  • Take part in activities, events and treats alongside our staff and other volunteers 
  • A team to support you 

Our volunteering roles are flexible and fit around your schedule. Ideally the Training Course Locality Support Volunteer would be able to make a regular commitment to the role on a monthly basis, covering courses when available to do so.  

 

We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments. 

 

Page Break

 

Benefits of volunteering: 

  • A chance to learn new skills and an opportunity to meet like-minded people 
  • Training and personal development opportunities 
  • A useful steppingstone into potential future employment 
  • Routine and structure 
  • Improved health and wellbeing 
  • Developing useful connections and building good relationships with people in your local community 
  • Take part in activities, events and treats alongside our staff and other volunteers 
  • A team to support you 


Our roles are flexible and we want your volunteer role to be sustainable and fit in around your life. Volunteering has a wealth of benefits for both carers and the volunteer. You will have a supportive team around you to support and help you in your role.

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About Gloucestershire Carers Hub

We pride ourselves on providing a person centred approach to any Carer who registers or is referred to us. Our experienced and friendly local team are here for you to ensure you have the support, information and time to think about you.

If you register with the Carers Hub you will have access to free information, guidance, support, to empower you in your caring role. This could help you to meet other carers and to interact with others in a safe space.

The Carers Hub is an easily accessed service where you can gain support, feel valued and offload your worries or concerns.

What help can I get from Gloucestershire Carers Hub?

Information, Advice and Guidance (IAG), from our supportive Triage team
Wellbeing support
Signposting to other services
Contingency Planning Support
Benefits and financial advice
Full carers assessments, support planning and reviews
Access to groups
Training, social gatherings and activities
Access to the Carer Aware Discount Scheme
Professional counselling service
Buddy Up
Employment support
We offer a safe space to talk about you and your caring role, we will work with you to identify how we can support you.