Community Digital Inclusion Support Volunteer

25% of people aged 65 and over don't use the internet, because of a lack of skills, trust or equipment. Access to the digital world can be transformative in the life of an older person, allowing them to maintain independence, retain contact with relatives and friends, and develop or renew old interests and hobbies. We’re passionate about local older people understanding the benefits of being online and supporting their engagement with IT, to build confidence and maximise opportunities to engage with an increasing digital world.

Digital Champions motivate and inspire older people to get online, providing one-to-one and group IT training to develop digital skills and confidence. This enables people to engage safely and securely in the digital world. Working as part of a team, support may be one off or regular and ongoing and in a variety of settings, including in peoples’ homes, community groups or online, depending on the needs of individuals.

Our volunteers tell us that they gain an enormous satisfaction and a real buzz helping people build on their developing skills and navigate the digital world. Volunteering as a Digital Champion provides the opportunity to develop and use coaching and mentoring skills whilst making a real difference to the lives of older people. It’s also a great way to make new friends!

Location: At venues and homes across the county, or remotely via telephone or online.

Time requirement: 2-3 hours per week to fit around your existing commitments.

Requirements:

•                    Communication skills – to relay information in a clear, accessible and personable way

•                    Reliability and empathy to create a safe space for older people with different levels of knowledge and skills to develop and test their digital skills

•                    Confident digital skills – using a range of devices (smart phones, tablets and laptops) and accessing information on the internet.