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Peer befriending and support groups for people affected by Stroke, Aphasia and other long term health conditions, and their carers.

Community & familyOlder peoplePeople with disabilities
Telephone Befriender

Telephone Befriender

Organisation role · 1–2 hrs/Week
From home
Advice & MentoringBefriendingSocial contact
People with disabilitiesOlder peopleHealth
I want to build my skills for work
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ReConnect Gloucestershire CIC
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A weekly (or fortnightly) telephone call to offer company & empathy to a person feeling isolated or lonely.

Detailed description

ReConnect supports people affected by Stroke, Aphasia, and other long term health conditions to connect with each other. We facilitate a peer befriending scheme and peer support groups across Gloucestershire to help to reduce social isolation and build confidence and self-esteem.


As a Telephone Befriender, you will:

  • Schedule a weekly (or fortnightly) telephone or online call to a person who has been referred to our service
  • Offer company, empathy, encouragement, and share experiences.
  • Encourage them to achieve personal goals, such as joining a local club or visiting the church or library
  • share life experiences

This role might be perfect for you, if you are:

  • also affected by a long term condition or know someone who is
  • excellent at listening & communicating with people.
  • empathetic and non-judgemental.
  • willing to try new things and adapt to the Befriendee’s needs.
  • happy to be autonomous with guidance from a key staff member.
  • over 18 years old
  • without a diagnosis of a severe mental health condition
  • reliable and attentive


As a volunteer, you will benefit from:

  • an induction and on-going training, covering safeguarding, health & safety.
  • regular ongoing support from a staff member.
  • connection to your local community and support/social groups.
  • being a valued member of an incredible and friendly team.
  • out-of-pocket expenses reimbursed.


Location & time commitment:

  • most volunteer commit to 1 hour per week for at least three months to provide consistency for the person they support.
  • timing and method is flexible depending on your, and our befriendee’s, needs.


Application Process:

  • To apply, please complete an application form
  • A Disclosure and Barring Service (DBS) check at an enhanced level is required for this role. ReConnect will process this with you for free.
  • Once we have received your application, references and DBS check we will arrange a time for your training and match you with a person.
What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
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About ReConnect Gloucestershire CIC

Peer befriending and support groups for people affected by Stroke, Aphasia and other long term health conditions, and their carers.