Digital Support Champion
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SummaryReConnect is seeking a bank of digital champions who are able to offer tech support to people who find this difficult due to age, disability or experience.
As a Digital Champion you'll support others to learn the basics of computers and the internet in a relaxed, informal environment, usually 1:1 but also within a group setting. You'll offer advice, information and support to local adults who want to get online and learn how to use a computer for the first time, or improve their confidence with the basics.
You are not necessarily an IT whizz but you have a fair understanding about technology and want to make a difference. You are therefore patient, a good communicator and proactive.
Why is this role important:
Technology helps us stay connected in an increasingly digital world. Our Digital Champion Programme provides support for older people to improve their digital skills through trained volunteers, as well as providing loan technology for those without access.
Working within your locality we will call upon you from time to time to help a named person with a specific problem and your role will be to offer support and coaching to address that need. The role is therefore adhoc but within your volunteer availability and knowledge base. All expenses are paid.