Ollie's Random Acts of Kindness CIC operates in three complementary service areas: providing expert workshops for professionals that highlight the importance of lived experience in mental health ...
Gig and Festival support worker
Practical details
Volunteering • Organisation role
Contact person
Oliver Burns
Provided
Requirements
#94739
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Provides emotional support to attendees at music events. Helps those struggling with anxiety, substance use, or crisis. Trained in mental health first aid.
Festival Peer Support Worker
Festival peer support workers provide vital emotional and practical assistance to attendees experiencing difficulties at music events and festivals. They create a safe space for individuals in distress and serve as a compassionate first point of contact before more intensive intervention may be needed.
Key Responsibilities:
- Offering non-judgmental emotional support to festival-goers
- Recognizing and assisting those experiencing anxiety, panic attacks, or other mental health challenges
- Providing a calm presence in overwhelming environments
- Delivering basic first aid for minor injuries and ailments
- Applying mental health first aid principles for psychological distress
- Working collaboratively with on-site emergency services and medical teams
- Monitoring crowded areas for people who may need assistance
- Escorting vulnerable individuals to quiet spaces or medical tents
- Maintaining clear communication with security and event staff
Required Skills:
- Mental health first aid certification
- Basic first aid knowledge and certification
- Strong interpersonal and communication abilities
- Calm demeanor under pressure
- Ability to recognize signs of distress
- Understanding of common mental health conditions
- Experience working within multi-agency teams
- Knowledge of event safety protocols
- Excellent situational awareness
Peer support workers play a crucial role in enhancing festival safety and ensuring all attendees have access to support during challenging situations.
Related to
About Ollies Random Acts of Kindness CIC
Ollie's Random Acts of Kindness CIC operates in three complementary service areas: providing expert workshops for professionals that highlight the importance of lived experience in mental health support; offering workshops and skill development for those with lived experience of mental health challenges to harness their experiences in empowering ways; and delivering on-site peer support at music events through trained peers who create safe spaces for those experiencing distress where traditional services are absent, thereby ensuring support reaches people where they are while simultaneously strengthening the broader mental health ecosystem through education and empowerment.
See more opportunities by Ollies Random Acts of Kindness CIC