Engagement Volunteer

What will you do? 

• give and presentations to community groups and schools 
• work alongside other volunteers, staff, and members of the public, demonstrating professionalism and communication skills 
• talk knowledgably about North and West Gloucestershire Citizens Advice and give information about advice we provide and how to donate 
• promote North & West Gloucestershire Citizens Advice’s fundraising message 

What’s in it for you? 

• make a real difference to people’s lives  
• learn about a range of issues such as benefits, debt, employment and housing 
• build on valuable skills such as communication, and problem solving, and increase your employability 
• work with a range of different people, independently, in a team and within your local community 
• have a positive impact in your community 
• access to training and an introduction to the charity/welfare sectors 
• reimbursement of expenses 

 What do you need to have? 

You don’t need specific qualifications or skills but you’ll need to: 

• be friendly and approachable 
• be non-judgmental and respect views, values and cultures that are different to your own 
• have a positive attitude towards fundraising 
• have excellent verbal and written communication skills 
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection 
• be willing to undertake training in your role 

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities. 

If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.