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Jet Age Museum

Jet Age Museum

Non-profit or charity


We celebrate Gloucestershire’s rich aviation heritage from the early days of flight, through the birth of the Jet Age to the present day.

Jet Age Museum is staffed only by volunteers, some of whom ...

Art & cultureOlder peopleChildren & youth
Cafe Manager at Jet Age Museum

Cafe Manager at Jet Age Museum

Organisation role · Flexible hours
Meteor Business Park, Cheltenham Rd E, Gloucester GL2 9QL, UK
Cooking & eatingSupervising
Art & cultureOlder peopleChildren & youth
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Paul GriffithsAsk Paul a question


The role of the volunteer Café Manager is to ensure that the café presents a well-stocked and attractive offer for visitors to Jet age Museum.

Detailed description


1.  Jet Age Museum engages with people in Gloucestershire and beyond to foster interest in the aviation history of the County from the earliest days of flight, through the birth of the Jet Age to the aerospace industry of today. 


2.  The role of the Café Manager is to ensure that:


(a) The café presents a well-stocked and attractive offer for visitors and that guidance on customer service standards is provided for all café volunteers.


(b) Volunteers are given appropriate on the job and other training to operate the café to the standards required by Food Hygiene regulations.


3.  The café Manager will co-ordinate activities by all departments engaged in looking after the café, working closely with other managers, co-ordinators, volunteers and external agencies as required.



4.  The café Manager is responsible for:

(a) Maintaining café plans and procedures documentation for the guidance of volunteers operating the café and Duty Managers.


(b) Supervising the use of the café, with assistance of Duty Manager, to ensure standards of customer service and cleanliness are maintained.


(c)  Maintaining documented food safety management procedures for the café based on the HACCP (Hazard Analysis and Critical Control Points) in accordance with Food Standard Agency guidance. Regularly complete a Tewkesbury Borough Council (TBC) Food Hygiene self-assessment questionnaire (see TBC website) and where required take action to ensure compliance and guidance provided.


(d)  Ensure the Café volunteers are aware of what is expected during a no-notice TBC Food Safety team inspection to establish compliance with Food Hygiene Legislation.


(e)  Ensuring Cafe volunteers are trained in all aspects of the cafe procedures (OJT) and completing appropriate OJT and paperwork.


(f)    Encourage café volunteers to undertake formal food hygiene training to Level 1 or 2 as appropriate for their role in the café.


(g)  Sourcing food and beverages to be sold in the café from trusted suppliers, maintaining an adequate stock in the café with a reserve in the café stockroom.


(h)  Controlling pricing to ensure an appropriate profit is generated so that the café contributes to the Museum’s overhead running costs and future development.


(i)  Conduct an annual price review in August/September each year.

  Complete a stock check (cost price) of non-perishable items as at 31 August /1 September each year as required for the annual statutory accounts.


(j)  Liaise with IT support and arrange for café till prices to be undated as required.


(k) Completing monthly Purchases sheet and forward to responsible Trustee.


(l)  Sourcing and maintaining appropriate equipment and crockery to be used in the café and arrange maintenance, repair and replacement of these items where appropriate.


(m) Ensuring the café area and equipment, not covered by the commercial cleaning contract, are inspected regularly and cleaned as required.


(n) Appointing a Deputy/Deputies Cafe Manager to help carry out the responsibilities of the Café Manager.




5.  Background in catering useful but not essential. General interest in catering and customer service desirable.



6.  On the Job training with Café Manager/Deputy Manager and Food Safety on-line training provided. 



7.  Around 6 hours per week



8.  Museum and some administration from home.



9.  The Trustee Champion for Visitor Services.

Getting there

Location: Jet Age Museum is at Meteor Business Park, off Cheltenham Road East (the B4063), on the north side of Gloucestershire Airport. Look for the traffic lights between the large white Safran building and the Ontic building. Turn off the main road into Meteor Business Park at the lights and the Museum’s blue gates will be on your right (see pics below). The address is: Meteor Business Park, Cheltenham Road East, Gloucester GL2 9QL If using the What Three Words app, the square just in front of the main Jet Age Museum gates is shift.secretly.influence There is no pedestrian or vehicle access to the Museum from the Airport. If using a Satellite Navigation System and postcode, please note that this will take you to the eastern entrance of Meteor Business Park from where you will need to follow either the main road or the internal Business Park road westbound until you arrive at Jet Age Museum at the western end of the Business Park.
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About Jet Age Museum

We celebrate Gloucestershire’s rich aviation heritage from the early days of flight, through the birth of the Jet Age to the present day.

Jet Age Museum is staffed only by volunteers, some of whom flew in aircraft we have on display. Come and visit, ask questions and learn about the history of aviation in Gloucestershire and beyond. We aim to preserve the past and inspire the future.