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GL Communities

GL Communities

Non-profit

About

GL Communities works in some of the most deprived areas of Gloucester, Matson, Robinswood and White City, Podsmead, Tuffley, Coney Hill and in Stroud we work Stonehouse, Cam and Dursley and the area ...

Poverty reductionWellbeingEducation
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 Advice Volunteer

Advice Volunteer

Task · 2–4 hrs
Norbury Ave, Matson, Gloucester GL4 6AG, UK
TeachingFinancialAdvice & MentoringAdministration
Poverty reductionWellbeingEducation
I want to build my skills for work
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GL Communities
#53102
Scan me or visit www.govolunteerglos.org/o/GL-Communities/opportunities/Advice-Volunteer/53102 to join

Contact person

Sue CunninghamAsk Sue a question

Summary

We are looking for volunteers work within our Advice team and support people on the phones to access emergency support and referrals for advice services.

Detailed description

Advice Volunteer


Role:          Advice Volunteer

Where:      Advice and Resource Centre (ARC) Matson

 

We are looking for someone with a great personality, a can-do attitude, and a positive approach to work with our small team of advisors helping people to improve their financial situation caused by being in debt.

 

Ø This is an exciting opportunity to gain experience in the advice sector. 

Ø You will be providing telephone support for our team of Money Advisers. 

 

Working under their supervision you will develop experience in the debt advice process - helping people set up a workable budget, maximizing their income by benefits taken up, or applying for grants to help with arrears of Water Bills, the first step being for emergency need on the day of the call.

 

 

Specifications:

·       Be friendly and approachable.

·       Be non-judgemental, and respect views, values, and cultures that are different from your own.

·       Be empathetic towards others and be able to evidence this.

·       Have good listening skills.

·       Have good verbal and written communication skills.

·       Be willing to learn about and follow GL Communities Money Advice West's aims, and principles. and policies, including confidentiality and data protection. 

·       Have good IT skills. Knowledge of Word, Outlook, Office 365.

·       Be willing to undertake development within your role.

·       A sound understanding of basic arithmetic, addition, subtraction, multiplication, and division.

What we will provide to volunteers

💸 Reimbursement of costs

Getting there

We are based on the main road into Matson and we sit on the first roundabout where the building has a beautiful mural on the building that you cannot miss.
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About GL Communities

GL Communities works in some of the most deprived areas of Gloucester, Matson, Robinswood and White City, Podsmead, Tuffley, Coney Hill and in Stroud we work Stonehouse, Cam and Dursley and the area of Stroud District Council tenants.
We provide Advice and Advocacy, Education and Employability, Wellbeing and Social Inclusion with Community Development and Engagment throughout our work.
We have 3 bases Advice and Resource Centre, Ewe Space and Phoenix Centre all in Matson.
We run a volunteer project within all areas of our work and volunteers are an integral part of our organisation from our Board members to working alongside all our teams.