About
POhWER help people who, because of disability, illness, social exclusion and other challenges, find it difficult to express their views or get the support they need.
Our mission is to empower people ...
Feedback Coordinator Volunteer
Scan me or visit www.govolunteerglos.org/o/POhWER/opportunities/Feedback-Coordinator-Volunteer/65546 to join
Contact person
Summary
Main Responsibilities: Contacting clients to obtain and record feedbackDetailed description
This role will entail gathering feedback from clients who have previously used POhWER’s services to gain their views on the service they have received. This information will be mainly gathered by contacting clients via telephone to obtain their feedback. Feedback Coordinator volunteers may also be asked to assist in the facilitation of feedback focus groups.
Information gathered from telephone calls and focus groups will then be collated by the Feedback Coordinator volunteers and fed back to the Volunteer Coordinator. This data will then be used to identify unmet needs and to inform changes to services provided.
Skills to build: Good telephone manner; good communication; record keeping skills.
Benefits: Training provided; Travel expenses paid; Gain experience within the advocacy service.
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportGetting there
About POhWER
Our mission is to empower people to have a voice and make a real difference to their lives. We do this by speaking for them when they can't and supporting them to speak for themselves when they can.
We are a charity and the advocacy, information and advice services we provide are free, independent and confidential.
As an independent organisation we are separate from the government, local councils and the NHS and we always put the wishes and needs of the people we work with first.